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Q. Is it safe to use my credit card when ordering products from your web site?
A. ABSOLUTELY. BigBadDiesel.com uses a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card number.
Q. How will my product(s) be shipped?
A. Your product(s) will be shipped to via UPS Ground, unless otherwise specified. Products weighing over 100 pounds will be shipped truck freight.
Q. Once purchased, when will I receive my product(s)
A. Orders that we have is stock will be shipped within 24 hours Monday through Friday. For orders that we do not have in stock, you will be notified within 24 hours of when to expect your order.
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